Support > Questions > Stop-loss didn't close the position at the marked odd. What should I do?
Stop-loss didn't close the position at the marked odd. What should I do?
Sometimes, stop-loss orders might work with ticks that are different from those you defined. This happens in markets with wide oscillations, where stop loss goes off when the market hits a certain odd, but continues to oscillate while the bet is being placed. In this situation, the bet is immediately placed at the odd offered by the market.
For example, if you open a position at an odd 2.00 and place a stop-loss order at 3.00, if the market oscillates, the following situations will occur:
  • The market hits 3.00, setting off the stop-loss order, but in the 8 seconds that it takes for the bet to be processed(in LIVE, for example), the market falls down to 2.50 and the bet is matched at that point, since the market appreciated;
  • The market passes by the odd of 3.00, setting off stop-loss, but is at 3.50 by the end of the 8 seconds, so the bet will be placed at 3.50. This is because, if it had been placed at 3.00, it wouldn't have been matched and it possibly never would, so it would never be a stop-loss. The bet is placed at the stop-loss odd or at the best odd offered by the market.
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