Terms and Conditions of Traderline 1.1 The following terms and conditions form an agreement between Traderline and you, referred to as the "member, user" hereafter. The application/service named Traderline is referred to as “Traderline”. You must be an active Betfair account holder to be able to use the Traderline software. Application Usage 2.1 Access to, and use of Traderline is subject to the terms and conditions of use (the "Terms), presented on the software setup wizard. 2.2 Traderline provides information services for Betfair account holders. The information on Traderline is not directed at residents of the United States and is not intended for publication in, or use by, any person in any country or jurisdiction where such application or use would be contrary to local law or regulation. It is your responsibility to ensure that your access and use of Traderline is lawful in your jurisdiction. 2.3 You must be a registered Betfair account holder to have access to the information and services available on Traderline. Content 3.1 While we have made every effort to ensure the accuracy of the information on our website and Traderline, we cannot guarantee the accuracy of this information over time. We’ll do our best to always keep the website and the informations available up to date. 3.2 We do not have any responsibility or control over the content of web sites linked to Traderline and accept no responsibility or liability for any losses or damage you suffer as a result of your use of these web sites. Please refer to the terms and conditions of each of those web sites. 3.3 All material on Traderline’s website, including, but not limited to; text, content, software, video, sound, graphics, illustrations, artwork, names, logos and trademarks are protected by copyright, trademark and/or other proprietary rights. 3.4 You are not permitted to use our trade marks or trade names without our prior written consent for commercial purposes. Limitation of Liability 4.1 Information on Traderline’s website is provided on an "as is" and "as available" basis. We do not warrant that the Traderline software is compatible with your computer equipment or that it will run uninterrupted. 4.2 You acknowledge that we may from time to time suspend the availability in order to carry out routine maintenance, perform upgrades, nightly backups and so forth. You further acknowledge that we may change the Content or technical specifications of any aspect of TL at any time. 4.3 We are not responsible for indirect losses (including but not limited to loss of profits, business, revenue, opportunity, data or software) whether based on contract, tort (including negligence) or otherwise, which result as a side effect to the main loss or damage and which are not foreseeable by you and us. 4.4 Traderline does not take responsibility by any change in the legal context that enforces the closure of its services locally or globally. This change in the legal context comprehends but is not limited to prohibition or requirement of specific local licenses. 4.5 Traderline's service and obligations cease with the termination of the service. Payment 5.1 Subscription plans – You acknowledge that you will be granted unlimited usage for the requested period. Once said period has expired, you must purchase a new plan. 5.2 If for any reason you are not satisfied with the services provided or would like to raise a payment dispute, please send an email to support@traderline.com . Privacy Statement 6.1. Your privacy is important for us. Please read our Privacy Policy . 6.2 We have created this privacy statement in order to demonstrate our firm commitment to privacy. We are the sole owners of information collected by Traderline. 6.3. This privacy statement applies to information collected by Traderline’s website. Return policy 7.1 We will return the funds spent on subscriptions if the provided software happens to have any sort of malfunction or error that may render it unusable for the intended purpose. Contact Information 8.1 Please direct any questions regarding our Privacy Policy or comments about our services: support@traderline.com

Alternative Dispute Resolution

In the event of a consumer dispute, the consumer may use a Consumer Dispute Resolution Body:

CNIACC - Centro Nacional de Informação e Arbitragem de Conflitos de Consumo

Faculdade de Direito da Universidade Nova de Lisboa - Campus de Campolide

CIMAAL - Centro de Informação, Mediação e Arbitragem de Conflitos de Consumo do Algarve

Edifício Ninho de Empresas - Estrada da Penha
8005-131 Faro

Centro de Arbitragem de Conflitos de Consumo do Distrito de Coimbra

Av. Fernão Magalhães, n.º 240, 1º
3000-172 Coimbra

Centro de arbitragem de Conflitos de Consumo de Lisboa

Rua dos Douradores, 116, 2º
1100-207 Lisboa

Contratos celebrados na Região Autónoma da Madeira

Rua da Figueira Preta, n.º 10, 3.º andar
9050-014 Funchal

Centro de Informação de Consumo e Arbitragem do Porto

Rua Damião de Góis, 31 - Loja 6
4050-225 Porto

Centro de Arbitragem de Conflitos de Consumo do Vale do Ave

Rua Capitão Alfredo Guimarães, n.º 1
4800-019 Guimarães

Centro de Informação, Mediação e Arbitragem de Consumo (Tribunal Arbitral de Consumo)

BRAGA: Rua D Afonso Henriques, nº 1 (Ed Junta de Freguesia da Sé)
4700 - 030 Braga
VIANA DO CASTELO: Av Rocha Paris, nº 103 (Edifício Vila Rosa)
4900 - 394 Viana do Castelo

In the case of online consumer litigation, the consumer may use an online dispute resolution (RLL) system, the online dispute resolution (ODR) Platform, which has the power to resolve disputes regarding the resulting contractual obligations of sales contracts or online services.

Access here the Electronic Platform for Alternative Dispute Resolution in Contracts Held at a Distance